Introduction

This Privacy Policy explains how Xpro5 collects, uses, and protects your personal information when you visit our website or make a purchase from our store. We are committed to protecting your privacy and will only use your personal information in accordance with this Privacy Policy and the General Data Protection Regulation (GDPR).

What information do we collect?

We collect the following personal information from you:

  • Contact information: such as your name, email address, mailing address, and phone number.
  • Payment information: such as your credit or debit card number and billing address.
  • Shipping information: such as your shipping address and phone number.
  • Order history: such as the products you have purchased from us and the dates of your purchases.
  • Website usage data: such as the pages you visit on our website and the products you view.

How do we use your information?

We use your personal information for the following purposes:

  • To process your orders and provide you with the products and services you have requested.
  • To communicate with you about your orders, account status, and other important information.
  • To improve our website and products and services.
  • To personalize your shopping experience.
  • To comply with legal and regulatory requirements.

How do we share your information?

We may share your personal information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, and marketing agencies. We will only share your personal information with these third-party service providers to the extent necessary for them to provide their services to us.

We will not sell or rent your personal information to third parties for marketing purposes without your consent.

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use a variety of security technologies and procedures, including encryption and firewalls, to protect your personal information.

Your privacy choices

You have the following choices about how we collect and use your personal information:

  • You can choose to opt out of receiving targeted advertising from us by contacting us at [email protected]
  • You can request access to your personal information or request that we correct or delete your personal information by contacting us at [email protected]

Data subject rights

Under the GDPR, you have the following rights with respect to your personal information:

  • Right of access: You have the right to request access to your personal information that we hold.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you.
  • Right to erasure: You have the right to request that we erase your personal information from our records.
  • Right to restriction of processing: You have the right to request that we restrict the processing of your personal information.
  • Right to data portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Right to object: You have the right to object to the processing of your personal information.

Children’s privacy

We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not provide us with any personal information. If you are a parent or guardian of a child under the age of 13 and believe that they have provided us with personal information, please contact us at [email protected] and we will take steps to delete the information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will post a notice on our website and notify you by email if you have provided us with your email address.

Contact us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Additional notes

This privacy policy is GDPR compliant because it:

  • Provides clear and concise information about how personal information is collected, used, and shared.
  • Obtains explicit consent from users before collecting or using their personal information.
  • Gives users control over their personal information, including the right to access, rectify, erase, and restrict the processing of their personal information.
  • Takes appropriate technical and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction